General Terms and Conditions

Introduction:

Welcome to Your Host SARL, where your lodging experience is our top priority.

Before using our concierge services in Marrakech or our short-term rental management in Marrakech, please read and understand the following terms and conditions carefully.

By using our platform, you agree to be bound by these terms and conditions.

1. Booking and deposit:

• A non-refundable deposit is required to secure the booking.
• Changes to bookings are subject to availability and may incur additional charges.
• Full payment must be made before the arrival date.

2. Property use and maintenance:

• Guests are expected to treat the rented property with respect and care.
• Any damage caused will be the responsibility of the booking party.

3. Cancellation policy:

• Cancellations made within the specified period are subject to our cancellation policy.
• Refunds or credits may be issued at the discretion of Your Host SARL.

4. Conduct and compliance:

• Guests must comply with local laws and regulations.
• Your Host SARL reserves the right to terminate a booking if guests violate community rules or exhibit disruptive behavior.

5. Liability:

• Your Host SARL is not liable for personal injuries, losses, or damage to personal property.
• Guests are advised to obtain appropriate travel insurance for the duration of their stay.

6. Privacy and data protection:

• Your Host SARL respects your privacy and is committed to protecting your personal data.
• By using our services, you consent to the collection and use of your data as outlined in our privacy policy.

7. Dispute resolution:

• Any disputes arising from the use of our services will be resolved through arbitration.
• The laws of the jurisdiction where the property is located will govern dispute resolution.

Conclusion:

Your Host SARL aims to provide a pleasant and secure lodging experience.

These Terms and Conditions define the scope of our collaboration. If you have any questions or concerns, please contact us.

Thank you for choosing Your Host SARL for your accommodation needs!